Accessibility

Both surgeries are wheelchair accessible and have toilet facilities for the disabled.

See our disability access policy

Parking

There are small car parks at both surgeries, and a public car park next door to Brenchley surgery.

Opening hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Please give our receptionists brief details of the nature of your call, without this information they are not able to direct you in the most appropriate way.

If you need to speak to a doctor on the day you must call us between 8am and 9.30am; during the working day (8am to 6.30pm) emergencies are dealt with by the duty doctor.

Brenchley Surgery 

Please note that the surgery, reception, dispensary and telephone line is closed between 1pm and 2pm. In an emergency please listen to the recorded message. 

Reception and Telephones

Open 8am to 6.30pm Monday to Friday, except on Tuesday when the reception is closed at 4pm and telephones close at 1pm. On Tuesday from 1pm emergencies are dealt with by our colleagues at Lamberhurst Surgery. If you have an emergency please listen to the recorded message for instructions on contacting them. For general enquiries or to book a routine appointment please call back when the surgery is normally open.

Dispensary

Open 8.15am to 6pm Monday to Friday, except on Tuesday when the dispensary closes at 4pm

 

Horsmonden Surgery

Please note that our branch surgery at Horsmonden is open weekday mornings only. When Horsmonden Surgery is closed Brenchley Surgery reception will answer phone calls and deal with general enquiries.

Reception 

Open 8am to 1pm Monday to Friday

Telephones

Open 8am to 6.30pm Monday to Friday, except on Tuesday when the telephone is closed from 1pm. On Tuesday from 1pm emergencies are dealt with by our colleagues at Lamberhurst Surgery. If you have an emergency please listen to the recorded message for instructions on contacting them. For general enquiries or to book a routine appointment please call back when the surgery is normally open.

Out of hours

Improved access

You can now see a GP or other healthcare professional during:

  • weekday evenings between 6.30pm and 8.00pm (some practices offer early morning appointments)
  • Saturdays and Sundays/Bank Holidays

These appointments offered could be:

  • At your registered practice
  • At another local GP practices
  • At another local NHS service - such as a General Practice Hub

What type of appointments will be available?

Evening appointments between 6.30pm to 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals. Some practices in your local area may offer early morning appointments. 

On Saturdays, a clinical professional will be available between 8am to 12pm at a practice in your local area (times may vary).

On Sundays and Bank Holidays a GP will be available between 9am to 12.30pm at a hub in Tonbridge or Maidstone.

Who can book these appointments?

Improved Access appointments are available for all patients in west Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

How can I book an appointment? 

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

Sevenoaks urgent treatment centre

Sevenoaks Urgent Treatment Centre, based at Sevenoaks Hospital is Open 8am to 8pm, 7 days a week, 365 days a year and has two GPs stationed there throughout the day.

The service is suitable for patients for same day appointments that cannot wait 24 hours to be seen.

Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent but not life threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Integrated Care Board

Kent and Medway Integrated Care Board
2nd Floor
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Visit the ICB website