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Prescriptions
Ordering repeat prescriptions and getting in touch with any medication questions
Ordering a repeat prescription
Please follow the guidelines and choose the right option for you.
Please be aware that we require a minimum of 5 complete working days notice to fulfil repeat prescription requests.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS app
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Contact us online
The easiest way to order your prescription is to contact us online
Paper request
Tick the box on the duplicate page of your prescription and either bring it or send it to your normal surgery. Repeat prescriptions can be posted back to you if you provide a stamped, addressed envelope.
Dispensing
- Any patient living more than 1.6km from their nearest chemist can obtain their medicines from our dispensary at Brenchley Surgery.
- Other than in exceptional circumstances, we require 5 full days to fulfil repeat prescription requests. Please contact Dispensary if you need your prescription or medications more urgently. During busy periods (ie bank holidays) please make sure you give us as much notice as possible.
- Please collect any medications you have ordered from the dispensary within one month. After this time the items will be cancelled and you will have to order your medications again.
- To deal with your requests safely and efficiently please do not ask us to rush. Our staff have a strict protocol to follow and each prescription request must be reviewed by the GP before it is processed by our dispensary.
When will my repeat prescription be ready to collect?
- Ordered on Monday: Ready to collect not before the following Monday
- Ordered on Tuesday: Ready to collect not before the following Tuesday
- Ordered on Wednesday: Ready to collect not before the following Wednesday
- Ordered on Thursday: Ready to collect not before the following Thursday
- Ordered on Friday: Ready to collect not before the following Friday
- Ordered on Saturday: Ready to collect not before the following Friday afternoon
- Ordered on Sunday: Ready to collect not before the following Friday afternoon
Please remember that bank holidays are not working days.
In accordance with NHS guidelines a one month supply of drugs will normally be issued. Prescription charges are payable upon collection of your medication by card or cash.
Dispensary opening times
Dispensary services are normally available at Brenchley during reception opening hours. Our dispensary is closed between 1pm and 2pm.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
Patients on repeat medication will be asked to see a doctor, advanced paramedic practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.